Your Privacy Matters To Us
When Do We Ask For Your Personal Information
Our Web site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the site; the pages that you access while at the site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the site, analyze trends and administer the site.
Access to certain limited-access portions of our Web site may require a login id and a password. The information entered will not be used, sold or otherwise made public by Sylva International.
How Do We Use Your Personal Information
We may use your personal information to provide you with more effective customer service, to improve the Web site and any related Sylva International products or services, and to make our Web site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Web site to your particular preference or interests.
We may use your personal information to provide you with important information about the products or services that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other Sylva International products and services.
We occasionally hire other companies to provide limited services on our behalf, such as Web site hosting, packaging, mailing and delivering prizes, answering customer questions about products and services, and sending information about our products, special offers, and other services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.
Sylva International may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Sylva International; (b) protect and defend the rights or property of Sylva International; or (c) act in urgent circumstances to protect the personal safety of Sylva International employees or agents, users of Sylva International products or services, or members of the public.
Personal information collected on our web site may be stored and processed in the United States or any other country in which Sylva International or its affiliates, subsidiaries or agents maintain facilities, and by using the web site, you consent to any such transfer of information outside of your country. Sylva International abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
Keeping Your Personal Information Secure
Control Of Your Personal Information
You are always welcome to visit our Web site with cookies disabled. However, you made be asked to re-enter information that you have provided before (such as your name or contact information).