Privacy Policy

Your Privacy Matters To Us

Sylva International respects your privacy and is committed to protecting all personal information you choose to share with us. This privacy statement explains when we might ask you for personal information, what we might do with it, and how we will protect its confidentiality.

When Do We Ask For Your Personal Information

Where possible, we enable you to browse our Web site without providing us with any personal information. When we do ask you for personal information, we only use it for specific purposes in order to enhance the service we provide to you. We will ask you when we need information that personally identifies you or allows us to contact you to provide a service or carry out a transaction that you have requested.

Our Web site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the site; the pages that you access while at the site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the site, analyze trends and administer the site.

Access to certain limited-access portions of our Web site may require a login id and a password. The information entered will not be used, sold or otherwise made public by Sylva International.

How Do We Use Your Personal Information

Personal information collected by this Web site will be used to operate the Web site and to provide service(s) or carry out the transaction(s) that you have requested or authorized. We do not sell your personal information. We only share your personal data outside of Sylva International with your consent, as required by law, or to protect Sylva International, its customers, or the public, or with companies that help Sylva International fulfill our obligations with you, and then only with partners who share our commitment to protecting your privacy and data.

We may use your personal information to provide you with more effective customer service, to improve the Web site and any related Sylva International products or services, and to make our Web site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Web site to your particular preference or interests.

We may use your personal information to provide you with important information about the products or services that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other Sylva International products and services.

We occasionally hire other companies to provide limited services on our behalf, such as Web site hosting, packaging, mailing and delivering prizes, answering customer questions about products and services, and sending information about our products, special offers, and other services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.

Sylva International may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Sylva International; (b) protect and defend the rights or property of Sylva International; or (c) act in urgent circumstances to protect the personal safety of Sylva International employees or agents, users of Sylva International products or services, or members of the public.

Personal information collected on our web site may be stored and processed in the United States or any other country in which Sylva International or its affiliates, subsidiaries or agents maintain facilities, and by using the web site, you consent to any such transfer of information outside of your country. Sylva International abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Keeping Your Personal Information Secure

While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

Control Of Your Personal Information

Except as otherwise described in this statement, we will not share personal information you provide to us without your permission. In addition, as described below, you may contact us at any time to update or delete your personal information.

Use Of Cookies And Tracking Information

A cookie is a small text file that is stored on your hard disk when you browse a Web site. When you visit our Web site, Sylva International may store a cookie on your computer’s hard drive. This allows us to enhance your ability to use our Web site by recognizing you when you visit or to optimize the information or features presented to you based on your demonstrated areas of interest. Cookies may also be used to compile aggregate information about areas of our site that are visited most frequently. This aggregate traffic information can be used to enhance the content of our site and make your experience more enjoyable.

You are always welcome to visit our Web site with cookies disabled. However, you made be asked to re-enter information that you have provided before (such as your name or contact information).

Transfer Of Assets

Sylva International is an independent company. However, personal information provided to Sylva International may be transferred in the event that all or substantially all of the assets of the company are acquired by a third party whether by merger, acquisition, reorganization or otherwise.

Third Party Web Sites

Our Web site contains links to other sites, such as those of our business partners, articles or sources of information that we believe visitors to our site may find interesting. Sylva International does not share your personal information with those Web sites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Notification Of Changes

We may occasionally update this privacy statement. When we do, we will also revise the date at the top of this privacy statement. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

Protection Of Children’s Personal Information

This Web site is intended for general audiences and does not knowingly collect any personal information from children.

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